Penguin Pay’s desire to elevate their compliance credentials and distinguish the company from competitors were the initial factors which prompted interest in Solutio. Chief Executive Officer, Iain St John, met the Solutio team on our stand at the ‘Off-payroll (IR35) in the Private Sector’ seminar held in Manchester during early October 2019.
Jointly hosted by Professional Passport and IR35 Shield, the event attracted recruiters and payroll intermediaries keen to prepare their businesses for legislative change that was scheduled for April 2020 but that has now been postponed for at least another year.
Following an initial conversation with
the team, Iain arranged an online demo during which he could view Solutio’s
functionality in real-time. Impressed by the software’s ability to synchronise
data across the supply chain and provide contractors with a self-serving app, Iain
duly agreed to implement Solutio into the heart of Penguin Pay’s payroll
“As with many commercial decisions,
timing is everything and the decision to choose Solutio was made when we were
actively looking for a replacement to our existing software provider. Crucial
to our decision was the requirement for a pro-active provider who wanted to
become an integral business partner of Penguin Pay; we did not want a passive
relationship but one that would evolve with the legislative demands of the industry
and indeed our own commercial ambition.”
With the deal done, the implementation
process began and highlighted the importance of clients having ‘clean data’
prior to uploading into Solutio. Replacing the legacy CRM system with Zoho,
accelerated the data cleansing process and paved the way for the actual
integration and testing phase.
Once the data had been ‘cleansed’ into
Zoho, the power of Solutio came into its own with lightning fast payroll runs,
reliable calculations and automated HMRC submissions saving the payroll
department vast amounts of time. Solutio’s intuitive functionality and
crystal-clear user interfaces transformed the experience of running payroll and
dramatically enhanced the team’s performance.
With Solutio now embedded into Penguin
Pay’s payroll operation, the team are learning more about the system’s enhanced
features and promoting the mobile app to its contractors. In the words of Iain
“After just a month from agreeing the
contract, Solutio is now running our payroll operation in full and we are all
learning more about the system’s extensive capabilities. I am delighted that we
have adopted Solutio into our business as it underlines our genuine commitment
to compliance and improves all aspects of our payroll service to agencies,
clients and contractors”.
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